Privacy Policy
We advise you to read the following terms and conditions hereby called ("agreement")
JBN Capital LLC Privacy Policy
Effective Date: September 4, 2026
JBN Capital LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information obtained through www.jbncapital.com, our contact forms, financing inquiries, email communications, telephone conversations, and related interactions.
This Privacy Policy applies to personal information handled by JBN Capital LLC. It does not apply to independently operated websites, capital providers, lenders, or other organizations that maintain their own privacy practices.
1. Information We Collect
The information we collect depends on how you interact with JBN Capital and the services you request.
Contact and identity information
We may collect your name, email address, telephone number, mailing address, company name, job title, and other business contact information.
Commercial real estate transaction information
When you submit a financing inquiry, we may collect the property location, property type, requested loan amount, loan purpose, transaction structure, ownership information, anticipated closing date, and other details concerning the property, borrower, sponsor, guarantor, or proposed transaction.
Financial and underwriting information
When reasonably necessary to evaluate a financing request, we may collect financial statements, property operating information, rent rolls, borrower or sponsor experience, credit information, tax records, identification documents, and other underwriting materials.
Please do not submit Social Security numbers, passwords, online banking credentials, or complete financial account numbers through the general website contact form. If sensitive information is required, JBN Capital may provide instructions for transmitting it through a more appropriate method.
Communications
We may retain information contained in emails, telephone calls, contact forms, document submissions, and other communications with you.
Website and device information
When you visit the website, we or our service providers may automatically collect your Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, approximate location derived from your Internet Protocol address, dates and times of visits, and interactions with website features.
Cookie and similar technology information
The website may use cookies and related technologies to operate properly, remember visitor preferences, protect the website, understand website activity, and, if enabled, measure performance or support advertising.
Information from other sources
We may receive information from property owners, borrowers, sponsors, capital providers, lenders, transaction professionals, service providers, business partners, public records, government records, and other lawful sources.
2. How We Use Personal Information
JBN Capital may use personal information to:
Receive and respond to commercial real estate financing inquiries.
Review properties, borrowers, sponsors, guarantors, and proposed transactions.
Determine whether an opportunity may meet applicable financing criteria.
Communicate with you about an inquiry, requested service, or active transaction.
Present qualifying opportunities to appropriate private capital sources or established lending sources.
Coordinate underwriting, due diligence, documentation, and closing activities.
Operate, maintain, secure, and improve the website.
Measure website usage and improve visitor experience.
Send newsletters or other business communications when permitted by law.
Detect fraud, misuse, security incidents, and unauthorized activity.
Maintain business and transaction records.
Comply with legal, regulatory, contractual, and reporting obligations.
Establish, exercise, or defend legal rights.
JBN Capital does not make final financing decisions solely through automated processing on this website.
3. How We Disclose Personal Information
JBN Capital may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy.
Capital and lending sources
Information concerning a qualifying transaction may be disclosed to private capital sources, established lenders, and their representatives so they can evaluate whether to consider the requested financing.
Transaction professionals
Information may be disclosed to underwriters, attorneys, accountants, title companies, appraisal professionals, inspectors, consultants, closing professionals, and other parties involved in evaluating, documenting, or completing a proposed transaction.
Website and business service providers
Information may be disclosed to companies that provide website hosting, website security, email delivery, contact form processing, data storage, analytics, information technology support, document management, and other operational services.
These providers are permitted to use information only as appropriate to perform services for JBN Capital or as otherwise allowed by law and their applicable agreements.
Legal and protective purposes
We may disclose information when required by law, court order, subpoena, regulatory request, or other legal process. We may also disclose information when reasonably necessary to protect JBN Capital, website visitors, transaction participants, or others from fraud, security threats, unlawful conduct, or harm.
Business transfers
Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of business assets, or similar business transaction.
At your direction
We may disclose information to another party when you request, authorize, or consent to the disclosure.
Disclosure of transaction information to evaluate or provide financing that you requested is not treated by JBN Capital as the sale of your personal information.
4. Sale of Personal Information and Targeted Advertising
JBN Capital does not sell personal information for monetary compensation. JBN Capital does not sell sensitive personal information or biometric information.
We do not use personal information submitted through a financing inquiry for targeted advertising.
Some privacy laws define the sale or sharing of information broadly and may include certain uses of advertising or analytics technology. When applicable, visitors may decline nonessential cookies through the website cookie preference controls or submit a privacy request using the contact information below.
If our practices materially change, we will update this Privacy Policy and provide any choices required by applicable law before beginning the new processing.
5. Cookies and Visitor Choices
Essential cookies may be used to provide website functions, maintain security, and remember consent choices. These cookies are necessary for the website to operate.
Functional, analytics, performance, or advertising cookies may be used when those technologies are enabled and permitted by your consent selections.
You may accept, reject, or customize nonessential cookies through the website consent banner. You may later change your selections using the cookie preference control available on the website.
Browser settings may also allow you to block or delete cookies. Blocking essential cookies may affect website operation.
Some browsers transmit a Do Not Track signal. Because there is no consistent industry standard for these signals, the website may not respond to every Do Not Track setting. Visitors can use the website cookie controls to manage available preferences.
The precise cookies used by the website may change when website services or plugins are updated. The cookie preference center should be consulted for the current cookie list and categories.
6. Email and Telephone Communications
When you submit a financing inquiry, you authorize JBN Capital to respond using the contact information you provide. These communications may concern your inquiry, requested services, transaction status, documents, or potential financing options.
If you subscribe to a newsletter or receive promotional email, you may unsubscribe by following the instructions in the message or by contacting us. We may continue sending communications concerning an active inquiry or transaction even after you decline promotional messages.
JBN Capital does not interpret the submission of a general financing inquiry as consent to unrelated automated marketing calls or text messages.
7. Data Retention
We retain personal information for as long as reasonably necessary to evaluate and manage inquiries, provide requested services, maintain transaction and business records, comply with legal or contractual obligations, resolve disputes, prevent fraud, and protect our legal rights.
The retention period depends on the type of information, the status of the inquiry or transaction, applicable legal requirements, and the purposes for which the information was collected.
When information is no longer reasonably necessary, we may delete it, securely destroy it, or retain it in a form that is not reasonably linked to an identifiable individual.
8. Data Security
JBN Capital uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, transmission method, or electronic storage system can be guaranteed to be completely secure. You should use care when sending sensitive information electronically and should notify JBN Capital if you believe information concerning your inquiry has been compromised.
9. Privacy Rights and Requests
Depending on where you reside and which laws apply, you may have the right to:
Confirm whether we process your personal information.
Request access to personal information maintained about you.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to applicable exceptions.
Obtain a portable copy of certain personal information.
Opt out of the sale of personal information.
Opt out of targeted advertising or qualifying profiling.
Limit certain uses or disclosures of sensitive personal information.
Receive information about the categories of information collected, the purposes for which it is used, and the categories of parties receiving it.
Exercise privacy rights without unlawful discrimination or retaliation.
To submit a privacy request, email privacy@jbncapital.com or write to the mailing address provided below. Please identify the request as a “Privacy Request” and describe the right you wish to exercise.
We may request information reasonably necessary to verify your identity and authority to make the request. We will use verification information only to evaluate and respond to the request.
An authorized representative may submit a request where permitted by law. We may request documentation confirming the representative’s authority.
We will respond within the period required by applicable law. Certain information may be exempt from access, correction, portability, or deletion requirements when retention or processing is required or permitted by law.
10. Appeals
If JBN Capital declines a privacy request and applicable law provides a right to appeal, you may appeal the decision by emailing privacy@jbncapital.com with “Privacy Appeal” in the subject line.
Please explain the request, the original decision, and why you believe it should be reconsidered. We will review and respond to the appeal as required by applicable law.
11. Children’s Privacy
The website and JBN Capital services are intended for adults and business representatives. We do not knowingly collect personal information directly from children under 13.
Individuals under 18 should not submit financing inquiries or personal information through the website. If we learn that a child provided personal information, we will take reasonable steps to delete it.
12. Third Party Websites
The website may contain links to websites operated by other organizations. JBN Capital does not control those websites and is not responsible for their content, security, or privacy practices.
You should review the privacy policy of any outside website before providing personal information.
13. Processing in the United States
JBN Capital is located in the United States. Personal information may be processed and stored in the United States, where privacy laws may differ from those in another country.
By communicating with JBN Capital from outside the United States, you understand that information may be transferred to and processed in the United States, subject to applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or information practices.
When the policy is updated, we will post the revised version on this page and change the effective date. Material changes will be communicated through the website or another appropriate method when required by law.
15. Contact Information
Questions, concerns, and privacy requests may be directed to:
JBN Capital LLC
3050 Post Oak Boulevard, Suite 510
Houston, Texas 77056
Phone: 713 909 7702
Privacy email: privacy@jbncapital.com
General email: info@jbncapital.com
Website: www.jbncapital.com
CONTACT:
JBN CAPITAL LLC
MAILING ADDRESS:
3050 POST OAK BLVD. SUITE 510
HOUSTON, TEXAS 77056
PHONE: 713-909-7702