Salesforce AppExchange Partner Agreement: What You Need to Know
Salesforce AppExchange is the most extensive enterprise app marketplace, with over 4,000 solutions, and it`s continuously growing. Joining the platform as a partner can expand your business reach, provide collaboration opportunities, and help you stay ahead of the competition.
To become an AppExchange partner, you need to sign the Salesforce AppExchange Partner Agreement. This agreement defines the terms and conditions you need to follow while building and publishing your app on the platform.
In this article, we`ll cover the main aspects of the agreement that you need to know about:
1. Partner Requirements: The agreement defines the eligibility criteria for becoming an AppExchange partner. You need to have a product that integrates with Salesforce, and it should not compete with Salesforce`s offerings. Also, you must have a valid Salesforce Partner Program membership.
2. Intellectual Property Rights: You retain all the IP rights for your product, and Salesforce doesn`t claim any ownership. However, you grant Salesforce a license to use, modify, and distribute your product on the platform.
3. Revenue Share: The agreement defines the revenue sharing model. Salesforce takes a 15% cut from the net subscription, and you get the rest. The payment is made every month, and you can track the revenue via the Partner Community.
4. AppExchange Security Review: Before publishing your app on the AppExchange, it needs to pass the security review process. The review ensures that your app meets the security standards, and it doesn`t compromise the Salesforce platform`s integrity.
5. Support & Maintenance: You are responsible for providing customer support to your app users. You need to have a support plan in place and respond to customer inquiries within a defined timeframe. Also, you need to maintain your app and fix any issues that may arise.
6. Termination & Suspension: The agreement defines the circumstances under which Salesforce can terminate or suspend your partnership. These include breach of agreement, violation of Salesforce`s policies, or failure to maintain your app.
In conclusion, the Salesforce AppExchange Partner Agreement is a crucial document that outlines the terms and conditions for becoming an AppExchange partner. As a partner, you need to comply with the agreement`s requirements and provide excellent support to your app users. By doing so, you can leverage the AppExchange platform`s vast customer base and grow your business.